Planning a voyage on your next vacation? Zoom's cruise pack provides cruise coverage with a number of benefits for your next trip.
Our cruise pack provides cover for onboard medical treatment along with helicopter evacuation should you require emergency medical assistance.
Zoom's golf pack includes cover for your golf clubs along with hire equipment, green fees and hole in one expenses.
Zoom provides cover for your luggage and belongings on domestic trips.
Transport delays can cause disruption to your travels. Zoom provides cover for domestic travel delays.
We’ve kept our claims process simple and guarantee to assess fully documented claims within 10 business days.
Not automatically. You must purchase our cruise pack within the payment process to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, you must tell us every country or region the ship will visit. If you neglect to do so you may not be covered for all the countries you are visiting.
Simple treatments, consultations and medications on board a ship are charged at private rates. These can amount to $250 for just a quick 10-minute appointment. If you purchase our cruise pack add-on you'll be covered for any on-board doctor visits, prescribed drugs, hospital stays and more.
We have a quick and easy online medical screening which you need to complete if you have any pre-existing illnesses. Follow the medical questions within the quote process to complete the assessment for all travellers with pre-existing conditions. It'll only take a minute.
We cover travellers under the age of 85 only. Travellers 79 years can purchase a policy for a maximum trip duration of 365 days. Those aged between 80-85 years can purchase a policy for a maximum trip duration of 184 days only.
Annual multi-trip policies are only available to those under 69 years. If you want to add-on our ski or adventure pack, that's only available to those under 69 too.
Yes. You are covered up to a combined total of $750 for your golf clubs, golf bag and golf trolley. If you are wanting a higher level of cover for individual golf items or higher combined limit you will need to buy the Golf Pack add on. The Golf Pack add on provides cover for your own Golf equipment (golf clubs, golf bag, golf trolley and golf shoes), Golf Equipment Hire (golf clubs, golf bag, golf trolley and golf shoes), Golf Green Fees and Hole in One cover.
Yes, dependants will be included under your policy for free. They are defined as your own children or grandchildren and under the age of 19.
If you’re travelling with gadgets or more expensive items you can purchase additional cover for up to $5,000. Please note, you can only buy additional high value item cover under our comprehensive plan.
A standard excess fee of $200 applies to travellers aged 70-79. A $2,000 excess applies to travellers aged 80-85.
Each Zoom plan has different policy benefits. You can minimise your costs with Medical Only cover, or choose to buy Comprehensive Travel Insurance for extra protection to cover things like travel delays and cancellation. Compare Zoom's Travel Insurance plans online today.
Like all travel insurance plans, they don't cover everything. Just the unexpected.
You should read your policy document (PDS) carefully to ensure you select the cover that is best for you.
You can add optional cover for extras such as Rental Vehicle Excess if you are hiring a car, Sports Activities Pack if you’re feeling adventurous and Snow Cover if you are hitting the slopes. These can be added during the quote process.