Want to shoop shoop on the slopes of Whistler? Hike in the Rockies or practice your French in Quebec? No matter which Canadian adventure you've got planned, Zoom's travel insurance will cover you for your unexpected holiday hurdles. Cover includes medical expenses should you fall sick or become injured in Canada as well as cover for trip cancellation, lost luggage, family emergencies & more! What are you waiting for? Zoom to it!
Setbacks on your sojourn are never much fun. Cover your Canadian travel disruptions in a flash with Zoom travel cover. We keep things zippy!
Your stuff is precious and we get that. Take off on your Canadian quest knowing your luggage is protected with Zoom.
Family holiday to the Great White North? Save your pennies for Disneyland as all dependants under 21 are included under your policy at no additional cost. Say what!?
We've done away with lengthy forms and have kept our claims process simple. We guarantee to assess fully documented claims in a flash.
Got some curly Canadian questions in regards to your travel insurance cover?
Be in the the know before you go with answers to the most common queries below.
Yes, all our policies cover for unlimited medical coverage. Zoom provides cover for your overseas medical expenses including hospital stays, surgery, doctor visits, emergency evacuation and repatriation home if required. We can provide written guarantees of payment of reasonable expenses directly with your hospital in emergency situations. Phew!
Have complete peace of mind on your Canada holiday. Zoom provides immediate support through our emergency assistance provider, First Assistance. Help is just a phone call away any time of day 365 days a year. This includes access to medical advisors, medical transfers and emergency evacuation if required. We also assist with passing on messages to family and returning unsupervised dependants back to New Zealand.
When it comes to alcohol we advise you to drink in moderation. One too many Budweisers could see you jeopardizing your cover. Please note that we may exclude any claims where excessive drugs or alcohol have been involved.
We automatically cover a wide range of adventure sports including cycling, kayaking, bunjee jumping, horse riding and more. You can also buy our Adventure Pack to cover additional adventure sports.
If you are taking part in any kind of winter sports activity, you must purchase our ski and snow sports pack in the payment process to be covered.
Yes, if you have a serious accident on the slopes, we will pay for helicopter evacuation to get you to the nearest hospital.
No, you are only insured to ski in ski season: this would be December 1 and April 15 for travel to the Northern Hemisphere, or between 15 June and 30 September for travel to the Southern Hemisphere.
In order to be covered for winter sports including skiing, snowboarding, tobogganing or tubing (on groomed ski slopes) you must purchase our ski and snow sports pack. This pack cover provides cover for Unlimited overseas emergency medical and hospital expenses, $1,000 cover for piste closure, bad weather & avalanche, and $1,500 for loss or damage to your own snow sport equipment. You will also be covered for the value of any unused ski pass, ski hire or tuition fees (up to $750) following the loss or theft of your ski pass, or you being unable to ski following accident or illness.
If you have an expensive item that you just can’t leave behind you can insure it separately for up to $5,000. Please note that high value item cover is only available under our comprehensive plan.
Yes, you’re covered for muggings provided of course, you were acting with reasonable care (i.e. did not leave your belongings unattended). If you’re the victim of a pickpocket, you’d be covered for loss, theft and damage to your luggage and personal effects. If you are robbed it’s important that you get a police report and contact us as soon as possible.
No, not automatically. You must purchase our cruise pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
You must be under the age of 85 to buy a policy with Zoom. Those under 79 years can purchase a policy for a maximum trip duration of 365 days. Those aged between 80-85 years can purchase a policy for a maximum trip duration of 184 days only. You must also be under the age of 69 to purchase our add-on ski or adventure packs.
We automatically cover 36 pre-existing medical conditions with no medical assessments or lengthy medical forms to complete. For further information and a full list of covered conditions head to our pre-existing medical conditions page.
Yes you can reduce the standard excess of $200 by paying a excess reduction fee within the payment process.
This means your dependant children or grandchildren under the age of 19 at the date of policy issue who are travelling with you.
Canada is as diverse as it is beautiful. In one trip, travellers have the chance to experience some of the world’s greatest landscapes, coolest cities, friendliest people, and most interesting cultural attractions. What are you waiting for? Zoom to Canada and tick this treasure off your bucket list!
No matter which kind of experience you're planning, Zoom can cover your trip with a range of plans. You can minimise your costs with Medical Only cover, or choose to buy Comprehensive Travel Insurance for extra protection to cover things like travel delays and cancellation. Compare Zoom's Travel Insurance plans online today.