Craving Canada?

TRAVEL INSURANCE FOR CANADA

Want to shoop shoop on the slopes of Whistler? Hike in the Rockies or practice your French in Quebec? No matter which Canadian adventure you've got planned, Zoom's travel insurance will cover you for your unexpected holiday hurdles. Cover includes medical expenses should you fall sick or become injured in Canada as well as cover for trip cancellation, lost luggage, family emergencies & more! What are you waiting for? Zoom to it!

WHY BUY WITH ZOOM

Medical cover

medical cover

Medical fees in the Canada can be extortionate! Relax knowing that your hospital expenses are covered with Zoom's unlimited medical coverage. Zoom to top notch cover!

travel delays

Travel delays

Setbacks on your sojourn are never much fun. Cover your Canadian travel disruptions in a flash with Zoom travel cover. We keep things zippy!

luggage cover

luggage COVER

Your stuff is precious and we get that. Take off on your Canadian quest knowing your luggage is protected with Zoom.

ski equipment

snow gear

Whizzing to Whistler? Ski worry free! Our Ski Pack covers up to $1,500 in alternative ski equipment following the accidental loss, theft or breakage of your winter gear.

kids go free

kids go free

Family holiday to the Great White North? Save your pennies for Disneyland as all dependants under 19 are included under your policy at no additional cost. Say what!?

Car Hire Excess

rental car excess

Life's a highway! If you're hiring a sweet set of wheels on your Canadian adventure, then our rental vehicle excess add-on is a must.

easy claims

easy claims

We've done away with lengthy forms and have kept our claims process simple. We guarantee to assess fully documented claims in a flash.

Car Hire Excess

Peace Of Mind

Zoom to Zen. You can sit back and relax on your holiday knowing that you’re covered by award winning travel insurance.

CANADIAN TRAVEL INSURANCE FAQ'S

Got some curly Canadian questions in regards to your travel insurance cover?
Be in the the know before you go with answers to the most common queries below.

  • Am I covered medically while holidaying in Canada?

  • Yes, all our policies cover for unlimited medical coverage. Zoom provides cover for your overseas medical expenses including hospital stays, surgery, doctor visits, emergency evacuation and repatriation home if required. We can provide written guarantees of payment of reasonable expenses directly with your hospital in emergency situations. Phew!

  • What happens if I need medical assistance?

  • Have complete peace of mind on your Canada holiday. Zoom provides immediate support through our emergency assistance provider, First Assistance. Help is just a phone call away any time of day 365 days a year. This includes access to medical advisors, medical transfers and emergency evacuation if required. We also assist with passing on messages to family and returning unsupervised dependants back to New Zealand.

  • How do alcohol and drugs affect my cover?

  •  When it comes to alcohol we advise you to drink in moderation. One too many Budweisers could see you jeopardizing your cover. Please note that we may exclude any claims where excessive drugs or alcohol have been involved.

  • Am I covered for adventure activities throughout all of Canada?

  • We automatically cover a wide range of adventure sports including cycling, kayaking, bunjee jumping, horse riding and more. You can also buy our Adventure Pack to cover additional adventure sports. 

  • Am I covered for skiing in Canada?

  • If you are taking part in any kind of winter sports activity, you must purchase our ski and snow sports pack in the payment process to be covered.

  • Am I covered for helicopter evacuation off the slopes?

  • Yes, if you have a serious accident on the slopes, we will pay for helicopter evacuation to get you to the nearest hospital.

  • Am I covered for the whole season?

  • No, you are only insured to ski in ski season: this would be December 1 and April 15 for travel to the Northern Hemisphere, or between 15 June and 30 September for travel to the Southern Hemisphere.

  • What do I get when I purchase the ski add-on?

  • In order to be covered for winter sports including skiing, snowboarding, tobogganing or tubing (on groomed ski slopes) you must purchase our ski and snow sports pack. This pack cover provides cover for Unlimited overseas emergency medical and hospital expenses, $1,000 cover for piste closure, bad weather & avalanche, and $1,500 for loss or damage to your own snow sport equipment. You will also be covered for the value of any unused ski pass, ski hire or tuition fees (up to $750) following the loss or theft of your ski pass, or you being unable to ski following accident or illness.

  • I have high value items; how much can I insure them for?

  • If you have an expensive item that you just can’t leave behind you can insure it separately for up to $5,000. Please note that high value item cover is only available under our comprehensive plan.

  • Am I covered for pick pocketing in Canada

  • Yes, you’re covered for muggings provided of course, you were acting with reasonable care (i.e. did not leave your belongings unattended). If you’re the victim of a pickpocket, you’d be covered for loss, theft and damage to your luggage and personal effects. If you are robbed it’s important that you get a police report and contact us as soon as possible.

  • Am I covered for cruises automatically?

  • No, not automatically. You must purchase our cruise pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.

  • What age limits apply to Zoom travel insurance policies?

  • You must be under the age of 85 to buy a policy with Zoom. Those under 79 years can purchase a policy for a maximum trip duration of 365 days. Those aged between 80-85 years can purchase a policy for a maximum trip duration of 184 days only. You must also be under the age of 69 to purchase our add-on ski or adventure packs.

  • Which pre-existing conditions does Zoom cover?

  • We automatically cover 36 pre-existing medical conditions with no medical assessments or lengthy medical forms to complete. For further information and a full list of covered conditions head to our pre-existing medical conditions page.

  • Can I reduce my excess with Zoom products?

  • Yes you can reduce the standard excess of $200 by paying a excess reduction fee within the payment process. 

  • What is a dependant?

  • This means your dependant children or grandchildren under the age of 19 at the date of policy issue who are travelling with you.

CANADA QUICK GUIDE

Canada is as diverse as it is beautiful. In one trip, travellers have the chance to experience some of the world’s greatest landscapes, coolest cities, friendliest people, and most interesting cultural attractions.  What are you waiting for? Zoom to Canada and tick this treasure off your bucket list!

No matter which kind of experience you're planning, Zoom can cover your trip with a range of plans.  You can minimise your costs with Medical Only cover, or choose to buy Comprehensive Travel Insurance for extra protection to cover things like travel delays and cancellation. Compare Zoom's Travel Insurance plans online today.

VISAS FOR CANADA

If you’re arriving in Canada by air you’ll need to get an electronic travel authorisation (eTA) before you arrive in the country. You can apply online through the official eTA website, or click here for more information. If you are arriving in Canada by boat, bus or train, you don’t require an eTA but you will still need to hold the right travel documents when entering the country. See the Canada website for a full list of these.

ON ARRIVAL

When you land in Canada and clear customs there are plenty of options for transport from all international airports – taxis, shuttle buses, private car services, public transport, hire cars. Check your arrival airport’s website for more specific information. Depending on where you’re staying, your hotel may offer airport pickup – check with them directly before you leave home. 

GETTING AROUND

Canada is huge and travelling across the country can be done by bus, train, air or car. Buses are a popular way of getting around and there’s an extensive bus network covering a large portion of the country. Canada’s major cities have rail and subway systems, and these are clean, comfortable and efficient. For longer journeys, there are numerous regional trains connecting major cities as well as hundreds of smaller towns around the country. Some coastal areas around British Colombia and the Atlantic Provinces, ferries are readily available to reach outlying islands. If hiring a car in Canada, be sure you know the road rules before setting off, and ensure you’re well equipped for the road conditions. Seek appropriate advice on driving in Canadian conditions, particularly during the cooler months. Don't forget if you are hiring a car you'll need to add our Rental Vehicle Excess add-on. Rent a car without stressing about the costs should you have a ding in your hire car!

BEST TIME TO VISIT

The best time to visit depends completely on what type of holiday you want. Powder hounds searching for the ultimate ski experience will want to visit between November and April/May. If you’re more interested in outdoor hikes or enjoying the best of Canada’s sights and cities, March and April or September and October are ideal, as temperatures are generally quite pleasant across the country.

WHERE TO GO

Generally, most Canadian holidays are based in and around four Canadian areas – Toronto, Montreal, Vancouver and Ottawa. Each city has its own unique character and culture, and all are equally impressive. Whether you stay within the city or venture further afield across the vast country that is Canada, you’re sure to make memories to last a lifetime. Here are just a few to-do's:

-   Hear the roar and feel the power of the mighty Niagara Falls, Ontario. 
-   Enjoy the outdoors in Vancouver, heading to the enormous Stanley Park, or Grouse Mountain, popular for alpine activities year-round. 
-    Attend a gig in Toronto, a city renowned for its thriving and eclectic music scene. Any day of the week you’ll be able to enjoy live music throughout this multicultural city.
-   Visit Haida Gwaii, British Colombia. Often called the Canadian Galápagos, this archipelago off the coast of British Colombia has to be seen to be fully appreciated. Black bears, seabirds, sea lions, whales and hundreds of other animals live amongst a diversity of plant life, ancient cedars, and historic Haida totem poles. If you’re a lover of nature, this is a must-visit!
-   Wander the streets of Québec City, Quebec. Located in the predominantly French-speaking province of Quebec on the east side of Canada, Quebec City looks like it’s straight from the pages of a classic storybook. Pay a visit to the Fairmont Le Château Frontenac, “the world’s most photographed hotel”, fill up on French-inspired delicacies, or explore the streets of Old Quebec, a UNESCO world-heritage neighbourhood.
-   Rug up, strap on the skis (or snowboard or toboggan!), and work up a sweat on some of the world’s best ski runs. There are hundreds to choose from, catering to all abilities. Favourites include Banff, Whistler, Mont-Tremblant, Revelstoke, and Saint Sauveur. 
-   Visit the Canadian Rockies, the famous mountain range that dominates the skyline, its jagged, ice-capped peaks jutting into the sky like shards of beauty. Home to several national parks, visitors to the Canadian Rockies can expect turquoise-coloured lakes, raging waterfalls, diverse wildlife, and more. If you can, take a tour of the famous Athabasca Glacier.

MUST KNOW TIPS

In Canada, it’s customary to tip between 15 and 20% for most services, including restaurants, bars, taxis, hotels, beauty spas, valets, and porters. The legal drinking age in Canada is 19, except in Quebec, Alberta, and Manitoba. There you can enjoy a beverage at 18. Canada is a big place, the second largest country in the world. Keep this in mind when planning your trip and don’t try to cram too much in your trip, or underestimate travelling time. Canada’s weather can be woolly, wild, and unpredictable. Be sure to pack appropriate clothes, and take plenty of layers no matter what the season. Also, always check the weather forecast before taking full day trips, particularly if hiking or heading into nature. Canada has some of the most beautiful animals in the world, but some of them can be very dangerous. Grizzly bears and black bears can be prevalent in national parks during summer. Never approach a bear if you see one. Never leave food scraps out, always dispose of garbage, and cook away from campsites. Speak to rangers about proper bear safety. If you are travelling outside of the city, it’s always worthwhile to have some cash on you, as ATMs are not always available in smaller towns.

ZOOMING ELSEWHERE?

Are you planning to zoom somewhere else on your holidays? Whether you're holidaying in the USA, sassy Singapore or fancy some bliss in Bali we've got plenty of helpful advice on other popular travel destinations to check out. What are you waiting for? Zoom to it!
 
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Zoom travel insurance offers simple, flexible travel insurance for maximum peace of mind no matter where you're zooming to.

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"Zoom Travel Insurance" is a registered Business name of the Insurance Geeks Limited, Company No. 5904999 (a NZ company). We are a Registered Financial Service Provider FSP505566. The Insurance Geeks is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. This site contains general guidance only on insurance products available to you and has been prepared without taking into account your objectives, financial situation or needs. Before you buy a policy, please read the Policy Wording to determine if the product suits your needs giving consideration to your personal circumstances. This insurance is underwritten by HDI Global Specialty SE – New Zealand.
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