Business & (P)leisure


Setbacks on your business trip are never fun! Whether you travel regularly for work or it's just once in a while, it's important to protect your trip from unexpected hurdles. Zoom's comprehensive cover protects employees for medical emergencies, trip cancellation, travel delays, lost luggage & more!
What are you waiting for? Zoom to it!


Medical cover

medical cover

Relax knowing that your hospital expenses for injury or illness are covered with Zoom's unlimited medical cover. Zoom to top notch cover on your business trip.


luggage cover

Whether you've packed light, or the weight of your laptop is giving you a fright, Zoom's baggage cover offers a wide range of options to suit all types of travellers.

Family emergencies

Family emergencies

Had to rush home or cancel your business trip due to a family emergency? We'll cover your non-refundable deposits so you can focus on the rest.


travel delays

Setbacks on your work trip are never much fun. Zoom's travel insurance covers your additional travel expenses should you experience a hold-up.  We keep things zippy!

Car Hire Excess

rental car excess

If you regularly hire a car on business then our rental vehicle excess add-on is a must for your next trip. We cover your wheels with no worries!

24/7 emergency assistance

24/7 assistance

Your health is our number one priority. Our emergency assistance experts are just a phone call away 24 hours a day, seven days a week.

easy claims

easy claims

We’ve kept our claims process simple and guarantee to assess fully documented claims within 10 business days. We put the 'zip' in zoom! 

peace of mind

Peace Of Mind

Zoom to Zen. You can sit back and relax on your holiday knowing that you’re covered by award winning travel insurance.


Although you shouldn’t bank on the worst possible scenario, it’s hardly worth taking a gamble on your travels.
Pack corporate cover to give you peace of mind and to cover you for an array of sticky situations on your work weekend.
  • What does Zoom travel insurance cover?
  • There's no difference in Zoom's leisure or business cover. Zoom's Comprehensive Travel Insurance includes Unlimited cover for medical emergencies, Unlimited cover for cancellation, $25,000 accidental death, $50,000 for additional expenses, $7,500 for luggage and personal items, $5 million for personal liability, $10,400 for loss of income and much more. Compare our travel insurance plans in more detail here. 

  • I'm going overseas to work for a whole year, can I buy a Zoom policy?
  • Yes, you can purchase a Zoom Travel Insurance policy for a maximum trip duration of 365 days. Zoom to it!

  • Can I buy a frequent flyer policy for multiple business trips?
  • Yes, our frequent traveller plan covers you both at work and play that’s the beauty of this policy. An annual multi-trip policy covers you for lots of little trips throughout the year, not one single trip with a duration of 12 months. Keep in mind that for each business trip you take there is a limit on the number of days that you can be away. This is known as a ‘maximum trip duration’. The best thing, you don’t need to tell us when you’re travelling or where you’re going!

  • I'm hiring a car on my business trip - does Zoom cover the rental car excess?
  • Yes, Zoom's rental vehicle excess add-on covers you for any dings, dents or theft to your hire car. 

  • What age limits apply to Zoom's travel insurance policies?
  • You must be under the age of 85 to buy a policy with Zoom. Those under 79 years can purchase a policy for a maximum trip duration of 365 days. Those aged between 80-85 years can purchase a policy for a maximum trip duration of 184 days only. You must also be under the age of 69 to purchase our add-on ski or adventure packs.

  • Can I insure my work laptop?
  • Yes, you can cover your expensive items with Zoom's High Value Item add-on. Our standard luggage cover is available up to $7,500 for all items combined. However, single item limits apply; personal laptops and computers are insured up to $3,000, mobile phones and tablets up to $1,000, and all other items up to $750. If you're taking an expensive item that does not fit into these categories, you can choose to insure it separately for up to $5,000 prior to your journey commencing. For any new purchases made during your trip, our standard per item limits apply. For more information on how to insure your expensive belongings visit our High Value Items page.

  • Does Zoom cover loss of income?
  • Yes, Zoom's Comprehensive policy provides a weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to New Zealand.

  • Can I cancel my trip if I am made dedundant?
  • Yes, if you or your travelling companion are made redundant from full-time employment in New Zealand, you would have provision to claim for cancellation provided you or they were not aware that the redundancy was to occur before you purchased your policy.

  • Am I covered for adventure activities with corporate cover?
  • We automatically cover a wide range of adventure sports including diving, bunjee jumping and horse riding and more. You can also buy our Adventure Pack to cover additional adventure sports. See a full list of activities activties covered under our Zoom policies.

  • Are there any exclusions to be aware of?
  • Zoom's Personal Liability benefit will not pay for any amount you become legally liable which arises from your conduct of, or employment in, any business, profession, trade or occupation. For a full list of exclusions please read our Product Disclosure Statement.

  • Am I covered if my meeting is cancelled and I need to change my flights?
  • We cannot cover any claim which arises from changes, errors or omissions in any booking arrangements, or failure to obtain the relevant visa, passport or travel documents. 

  • Can I cancel my trip if my annual leave is cancelled by my employer?
  • We are unable to pay a claim if you are a full-time permanent employee and your pre-arranged leave is cancelled by your employer.


Each Zoom plan has different policy benefits. You can minimise your costs with Medical Only cover, or choose to buy Comprehensive Travel Insurance for extra protection to cover things like travel delays and cancellation. Compare Zoom's Travel Insurance plans online today.

Like all travel insurance plans, they don't cover everything. Just the unexpected.
You should read your policy document (PDS) carefully to ensure you select the cover that is best for you.

You can add optional cover for extras such as Rental Vehicle Excess if you are hiring a car, Sports Activities Pack if you’re feeling adventurous and Snow Cover if you are hitting the slopes.  These can be added during the quote process.  


Frequent Traveller Insurance 

If you love to zip about, then this is the cover for you. Zoom's annual frequent traveller insurance gives
you room to whiz around the world as many times as you like. 

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Comprehensive Travel COVER

Looking for top level travel insurance cover? Whether you travel regularly for business or are planning a family getaway, it's important to protected with top notch cover from unexpected holiday hurdles.

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Frequently asked questions

Got questions on travel insurance before you zoom off? We're here to help put you on the travel map. Read our handy FAQ's before you jet off on your holiday.

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