Singapore Soujourn?


Whether you're sight-seeing in Sentosa, sipping Singapore Slings in Raffles, or shopping till you drop on Orchard Road, your Singapore soujourn should be full of relaxation and excitement, not stress! Our Singapore travel insurance policy will cover you for any unforeseen holiday hiccups such as trip cancellation, lost luggage, family emergencies and more! What are you waiting for? Zoom to it!


Emergency Assistance

emergency assistance

No matter where you are, we're there when you need us most. Our expert emergency assistance is available 24 hours a day, 7 days a week.

travel delays

Travel delays

Setbacks on your city-break are never much fun. Cover your Singaporian travel disruptions in a flash with Zoom travel cover. We keep things zippy!

luggage cover

COVER for your luggage

Your stuff is precious and we get that. Take off on your trip knowing your luggage is protected with Zoom.

Adventure activities

Adventure activities

Heading on night safari or off to the water park? Get cover for your fast paced activities with our adventure pack.

kids go free

kids go free

Family trip to Singapore? Save your pennies as all dependants under 19 are included under your policy at no additional cost. Say what!?


Pregnancy cover

Planning a Singapore babymoon? You can relax knowing you'd be covered all the way up to week 24 with no fuss.

easy claims

easy claims

We've done away with lengthy forms and have kept our claims process simple. We guarantee to assess fully documented claims in a flash.

Car Hire Excess

Peace Of Mind

Zoom to Zen. You can sit back and relax on your holiday knowing that you’re covered by award winning travel insurance.


Travelling to the Lion City? Make sure you're in the know before you go with our handy FAQ's below.
  • Am I covered in the event of a Tsunami?
  • Yes, in the event that your holiday is directly affected by an unforeseen natural disaster you would be covered for cancellation, travel disruptions, additional accommodation expenses and lost deposits. Depending on the level of policy you purchased. However, in order to be covered you would need to have purchased a policy before news of the natural disaster hits the mainstream media.

  • Am I covered to ride a motorbike or scooter?
  • At Zoom, you're covered to ride a motorbike or scooter of any engine size provided you are licensed to do so in New Zealand. If you do not have a valid motorbike license then you can only ride a bike of 50cc usng your New Zealand drivers license. You must also be wearing a helmet at all times.

  • Am I covered for food poisoning, Malaria, Zika Virus or Dengue fever?
  • As Singapore is a tropical country, there area few diseases you may be at risk of contracting. However, you can rest assured that all our policies cover you for Unlimited medical benefits if you were to fall ill. This includes access to hospitals, ambulance, doctors and evacuation and even repatriation home if required.

  • How do alcohol and drugs affect my cover?
  • When it comes to alcohol we advise you to drink in moderation. Please note that we may exclude any claims where excessive drugs or alcohol have been involved.

  • Am I covered for adventure activities?
  • We automatically cover a wide range of adventure sports including diving, bunjee jumping and horse riding and more. You can also buy our Adventure Pack to cover additional adventure sports. 

  • I have high value items; how much can I insure them for?
  • If you have an expensive item that you just can’t leave behind you can insure it separately for up to $5,000. Please note that high value item cover is only available under our comprehensive plan.

  • Am I covered for pick pocketing?
  • Yes, you’re covered for muggings provided of course, you were acting with reasonable care (i.e. did not leave your belongings unattended). If you’re the victim of a pickpocket, you’d be covered for loss, theft and damage to your luggage and personal effects. If you are robbed it’s important that you get a police report and contact us as soon as possible.

  • What is a dependant?
  • This means your dependant children or grandchildren under the age of 19 at the date of policy issue who are travelling with you.


Singapore may be small but it packs a mighty punch, offering a multitude of attractions and experiences for excited travellers. Wander the manicured gardens and parks, explore the cultural sites, enjoy the buzzing nightlife, dig into the delectable cuisine, or just stroll the streets of this cosmopolitan city and see what you can find. There’s an abundance of exciting things to see and do at every turn, and no matter who you are, you’ll find something to love in spectacular Singapore. What are you waiting for? Zoom to it!

No matter which kind of experience you're planning, Zoom can cover your trip with a range of plans.  You can minimise your costs with Medical Only cover, or choose to buy Comprehensive Travel Insurance for extra protection to cover things like travel delays and cancellation. Compare Zoom's Travel Insurance plans online today.


Kiwis can visit Singapore visa-free. There is no standard duration for the number of days you can stay, with each entry assessed individually by immigration officer at the point of entry.
While no visa is required, you must ensure you have the following:

- A passport with at least 6 months’ validity 
- Enough money to last during your stay in Singapore
- Confirmed onward/return ticket 
- Entry facilities to their onward destinations (visas etc.)
- Completed Disembarkation/Embarkation Card
- Yellow Fever Vaccination Certificate, if applicable


Singapore’s Changi Airport is one of the busiest airports in the world, but it’s also one of the best. In fact, it’s been voted World’s Best Airport eight times. It’s clean, efficient, void of queues, and on top of that, designed to look after travellers. With the number of awesome things on offer at Changi Airport, you may find it hard to even leave the terminal. We’re talking Snooze Lounges, a cactus garden, orchid garden, the world’s first butterfly garden, movie theatres, game centres, art collections, almost 100 food and bar options, and so much more. Oh, and did we mention the Balinese-style rooftop pool?
When you do leave the airport, there are several ways to get into the city. Taxi ranks are outside each terminal, and all taxis are metered so you won’t need your bargaining hat. However, surcharges do apply during peak hours and late-night periods so check with your driver before you start your journey. Larger groups may want to pre-book a private van or limo taxi. The Changi Airport Shuttle is super convenient, offering drop-offs to most hotels around the city. This can be pre-booked online, or you can sort it when you arrive. Just head to one of the airport’s Transport Desks. The cheapest option is to hop on the train, better known as the MRT (mass rapid transit). This will take you right into the city, and it runs every 7 to 9 minutes during peak hours, and every 12 to 13 minutes outside of this. Finding the departure point is easy – just follow the signs in the airport that say “Train to the City”.  


Most things in Singapore are very well-organised and well-planned, and public transport is no exception. It’s fast, efficient and the extensive network will allow you to zoom most places with ease. The MRT is super affordable and reliable, and the wide-ranging network is so well set up that most tourist attractions are within walking distance to a MRT station. You can buy single tickets but the Singapore Tourist Pass travel card is your best bet. The prepaid card lets you enjoy unlimited travel for one day (S$10), two days (S$16) or three days (S$20). Find out more about the Tourist Pass here. The pass can also be used on the Light Rail Transit and the city’s comprehensive network of local buses. Metered taxis are readily available everywhere, but be mindful of peak period surcharges.


Temperatures in Singapore stay relatively the same throughout the year, with the daily average sitting somewhere around 27 or 28 degrees. What does vary is rainfall. Singapore’s climate is defined by two monsoon seasons – the Northeast Monsoon, which occurs between December and March, and the Southwest Monsoon, which occurs between June and September. November to January are the wettest months, with heavy downpours that can last a good while, so be prepared! The rains generally ease in late January and it stays quite dry through to March, but we recommend always having a rain jacket or brolly handy. From June to September expect ‘Sumatra Squalls’, which can bring wind gusts of up to 80 km/h and short but heavy showers or thunderstorms.


Singapore is a city of contrasts, with hundreds of things to see and do for all types of travellers. It’s nearly impossible to list out all of the amazing offerings and fantastic places to go. Plus, discovering the city for yourself is all part of the fun! Here are just a few our faves to get your itinerary started:

Clarke Quay - Sitting on the banks of the Singapore River, this buzzing precinct is a go-to spot for eating, drinking, shopping, and entertainment. From cheap and cheerful to lavish and luxe, Clarke Quay has it all, and then some. Plus, the views are fantastic.

Sentosa Island – Fancy a beach break while in Singapore? No problems! Jump aboard the MRT and take the short ride out of the city to Sentosa Island. This is luxury leisure land, and home to Singapore’s best beaches as well as a heap more brilliant attractions, including Universal Studios and S.E.A Aquarium.

Orchard Road – Keen to shop up a storm? Head to Orchard Road, Asia’s most famous shopping strip. This is a shopaholics heaven, featuring everything from high-end boutiques, discount outlets, department stores, more. A must-visit while in Singapore.
Hawker Centres – Want to tuck into some of the best local food, save some money, and hang out with throngs of friendly locals? Simply head to a hawker centre. These food hall type markets are packed with stalls dishing up local fare, such as Tian Tian Hainanese Chicken Rice, Hokkien mee, black pepper crab, and frog porridge. There are loads to choose from, but some of the most popular are Chinatown Complex Food Centre, Maxwell Road Hawker Centre, and Old Airport Road Food Centre.
Museums – Fancy of a bit of culture? You’re in luck! Singapore is home to a ton of unique museums. Learn about the heritage and cultures of the Asian region at the fascinating Asian Civilisations Museum; wander the halls of the stunning National Museum of Singapore, the oldest museum in Singapore and home to 11 National Treasures; check out the ever-interesting ArtScience Museum; or pay a visit to the Lee Kong Chian Natural History Museum. Fancy something a little sillier? Head to the Trick Eye Museum at Sentosa Island. It’s perfect for kids (and big kids too!), and is packed with cool 3D optical illusions and other interactive displays.
Other Singapore highlights include Chinatown, Gardens By The Bay, the Singapore Botanic Gardens, and Raffles Hotel. For more inspiration on where to go and what to do, check out Visit Singapore.


Singapore can be very expensive. Be aware when you’re budgeting and do some pricing research before you arrive so you’re not caught out. Know that the rain can be intense and so can the heat. It’s humid pretty much always, so prepare to sweat and drink lots of water. Singapore has some strict rules and they take them seriously. Chewing gum is illegal, littering can result in a $1,000 fine, and don’t even think about eating on the MRT unless you want to shell out up to $500. Also, if you smoke, you’ll need to do so in designated smoking areas. Also, be mindful of cultural etiquette in Singapore; don’t pat people on the head (the top of the head is considered sacred), and showing the bottom of your feet or pointing with your toes is a no-no as it’s considered offensive.


Are you planning to zoom somewhere else on your holidays? Whether you're holidaying to terrific Thailand or bonkers Bali, we've got plenty of helpful advice on other popular travel destinations to check out. What are you waiting for? Zoom to it!