Case Studies

Hear from some of Zoom's customers as they recount their holiday nightmares heightening the importance of travel insurance more than ever.
 
 

 

Anna Gallo's story

On her final night in Japan, Anna Gallo woke up shivering. What happened next would lead to a fight for her survival after she was diagnosed with a life-threatening disease. But thanks to urgent medical treatment, the unwavering support of her loved ones, and Zoom Travel Insurance covering her medical expenses and flying her parents to her bedside, Anna went on to make a full recovery. 

Read Anna's story

 

Anna Gallo

 

 

Bronwen and Rob

While touring Tasmania, Auckland couple Bronwen and Rob were forced to content with major surgery, a long hospital stay and mounting accomodation bills after Bronwen developed a serious heart condition. The couple found out a difficult truth- that reciprocal healthcare benefits alone is not enough to cover the cost of a major health scare. 

Read Bronwen and Rob's story

 

Bronwen and Rob

 

 

 

Lisa Starling

Just a few days into a whirlwind trip to Maui, Hawaii, Lisa started having debilitating headaches. Things turned from bad to worse and Lisa was rushed into intensive care surgery for what turned out to be a severe brain aneurism. Thankfully, Lisa's million dollar claim was covered by Zoom Travel Insurance, so she could focus on recovering in Hawaii's best hospital.

Read Lisa's story

 

Lisa Starling

 

 

Tom Haramis

Aussie dad Tom, 46 from Sydney began coughing at the start of his longed-for trip to Thailand... days later he was in a coma.
Luckily, Tom's medical expenses were covered by Zoom Travel Insurance. Watch how Tom's holiday ordeal unfolded.

Read Tom's story.

 

Tom Haramis

 

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