Contact Zoom


Travel is great, until something goes wrong. We're here to help, whether you have a question
about what we cover, need to make a claim, change or cancel a policy or
need help in an emergency, you can reach us in a number of ways. What are you waiting for? Zoom to it!
 

WAYS TO US

Live Chat Hours
Monday to Friday 10:30am - 8:00pm

Sales and Customer Service
[email protected]

Claims
[email protected]

24/7 EMERGENCY HELPLINE

In an emergency situation, time is critical.  Contact our emergency assistance
service as soon as possible if you need to get to hospital, are in an accident, require medical
evacuation or repatriation.
 

CALL 
(+) 64 9884 0229
EMAIL
[email protected]

OTHER WAYS TO REACH US

Write to us using snail mail: Level 12, 338 Pitt Street, Sydney, NSW, 2000