Contact Zoom


Travel is great, until something goes wrong. We're here to help, whether you have a question
about what we cover, need to make a claim, change or cancel a policy or
need help in an emergency, you can reach us in a number of ways. What are you waiting for? Zoom to it!
 

WAYS TO US

Live Chat Hours
Monday to Friday 10:30am - 8:00pm

Sales and Customer Service
[email protected]

Claims
[email protected]

24/7 EMERGENCY HELPLINE

In an emergency situation, time is critical.  Contact our emergency assistance
service as soon as possible if you need to get to a hospital, are in an accident, require medical
evacuation or repatriation.
 

CALL 
(+) 64 9884 0229
EMAIL
[email protected]

OTHER WAYS TO REACH US

Our office is currently unattended due to covid-19, but you can write to us using snail mail: Level 12, 338 Pitt Street, Sydney, NSW, 2000